Chlorine can react with other contaminants in your water to form dangerous byproducts called DBPs.
Troubleshooting
Acid Shield
Bacteria Shield
Iron Shield+ with Toxin Guard
No-Salt Conditioner™
RevitaLife
Toxin Shield+
Toxin Shield Cartridge
Acid Shield
Bacteria Shield
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Audible or visible alarm notification
Disconnect power and contact your EasyWater Authorized Partner Dealer.
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System feels warm to the touch
The system will feel warm during periods when water is not flowing through the unit, and will cool as water flow resumes.
Iron Shield+ with Toxin Guard
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Filter does not regenerate
Electrical service to the filter is interrupted. Make sure outlet has power.
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Recurrence of rust staining
Cause 1: The bypass valve has been moved from the “service” position. Move the bypass valve back to “service.”
Cause 2: Temporary increase in water usage. Follow instructions for extra regeneration.
Cause 3: Permanent increase in water usage or contaminants. Follow instructions for increasing regeneration frequency.
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Bubbles or cloudy water
Additional oxygen in water. Bubbles or cloudy water should dissipate. If not, contact your EasyWater Authorized Partner Dealer.
No-Salt Conditioner™
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Power and Overload light are on, but not the Descaling light
A good connection has not been made form the signal wire to the control panel wires. Ensure the wires are pushed all the way to the back of the 3M clip. Use pliers to squeeze the wire connectors firmly.
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Power, Overload and Descaling lights are on or blinking
The overload light should turn off once the connections have been made properly. Confirm that a PVC or PEX pipe has a single wrap of wire. Confirm the pipe size was identified correctly and the correct length of signal wire was wrapped.
RevitaLife
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Recurrence of unpleasant taste or odor
Contact your EasyWater Authorized Partner Dealer for service.
Toxin Shield+
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Filter does not regenerate
Electrical service to filter is interrupted. Make sure outlet has power.
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Recurrence of unpleasant taste or odor
Cause 1: Bypass valve has been moved from the “service” position. Move bypass valve back to “service” position.
Cause 2: Temporary increase in water usage. Follow instructions for extra regeneration.
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Bubbles or cloudy water
Additional oxygen in water. Bubbles or cloudy water should dissipate. If not, contact your EasyWater Authorized Partner Dealer.
Toxin Shield Cartridge
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Reduced water flow or pressure
Filter cartridges are reaching capacity. Replace filter cartridges.